Terms - Conditions

Terms and Conditions Last Updated: July 3, 2026

Welcome to houseofvastrakala.com. By using our website and placing an order, you agree to the following Terms and Conditions ("Terms"). Please read them carefully. These terms apply to all visitors, users, and customers of Vastrakala by Simran (House of Vastrakala).

1. General Provisions Vastrakala by Simran (House of Vastrakala) operates the website houseofvastrakala.com. Throughout these terms, "we," "us," and "our" refer to Vastrakala by Simran (House of Vastrakala). By making a purchase, you acknowledge that you are at least the age of majority in your jurisdiction.

2. Orders and Payment Order Processing: Once an order is placed, you will receive an order confirmation email. This does not mean the order has been fulfilled.

Payment: We use Razorpay as our secure payment gateway. By proceeding with payment, you authorize the charge to your selected payment method.

Out-of-Stock Policy: In the rare event that an item is unavailable or out of stock after an order is placed, our team will contact you immediately. You will have the option to:

Replace the item with another product of your choice.

Receive a full refund. If a refund is selected, it will be initiated within 24 hours of receiving your confirmation.

3. Shipping and Delivery Domestic (India): We offer free shipping on all orders within India.

International: We ship globally. Applicable shipping charges for international orders will be calculated at checkout based on your destination.

Timeline: Delivery times are estimates and depend on the courier partner and destination. Vastrakala by Simran (House of Vastrakala) is not liable for delays caused by third-party shipping carriers or customs clearance.

4. Returns, Exchanges, and Store Credit We want you to love your purchase. If you are not satisfied, you may initiate a request under the following conditions:

Initiation Window: You must initiate the exchange process within 7 days of the delivery date.

Policy: We offer Exchange or Store Credit only. We do not provide monetary refunds for items that are correctly delivered and as described.

Condition: Items must be unworn, unwashed, with tags intact, and in their original packaging. We reserve the right to refuse a return if the item appears damaged or used.

5. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Vastrakala by Simran (House of Vastrakala) and is protected by applicable intellectual property laws. You may not use our content for commercial purposes without our express written consent.

6. Limitation of Liability Vastrakala by Simran (House of Vastrakala) shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

7. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

8. Contact Information If you have any questions about these Terms and Conditions, please contact us at:

Business Name: Vastrakala by Simran (House of Vastrakala)

Website: houseofvastrakala.com